Friday, October 9, 2009

Having Digg problems? It's my fault:

EDIT: I've managaed to get a list of which Digg accounts were affected, and it looks like everything will be resolved shortly.

Yesterday, I set up two additional Digg accounts to separate my own Diggs from those I was making on behalf of Unified Pictures. Afterwards, my accounts were shut down. Digg has notified me that this is squarely against their terms of service, citing the part of my end user agreement that references multiple accounts - and they're clearly right.
As an unfortunate side effect, EVERY ACCOUNT that has dugg my sites has apparently been shut down, because they believe that everyone who supported my online activities is just another account I set up to artifically inflate my own digg counts.

For the record, my intent in setting up multiple accounts was to break my publicity work on behalf of Unified Pictures away from my 8 Sided Films work. At no point was I intending to build a virtual digg factory where I spend all my time digging myself 8 ways to Sunday.

If you're experiencing Digg issues, you need to contact Digg at support@digg.com, and let them know that you and I are not the same person.

I've sent them a notice to this effect, and I've accepted all responsibility for what happened. At the same time, they made it clear that any decision they make regarding my account is final.

In the end, that doesn't mean that the same is true for your account. You've done nothing to violate Digg's terms of service. At the same time, it may take some sorting out to get them to recognize it.

Please accept my sincerest apologies for this inconvenience and frustration.

0 comments:

Post a Comment